Privacy Policy

Shuraka Business Solutions & Training ("Shuraka", "we", "our", or "us") is a Saudi company headquartered in King Abdulaziz District, Riyadh, Kingdom of Saudi Arabia. We operate the website shuraka.com.sa and the learning management platform shuraka.edu.sa. This Privacy Policy explains how we collect, use, and protect information about visitors to our websites.

We may collect the following categories of information: • Contact information you voluntarily provide through our contact or training request forms (name, email address, phone number, and message content). • Usage data collected automatically when you visit our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. • Cookie and tracking data as described in Section 4 below.

We use the information we collect to: • Respond to enquiries and training requests submitted through our website. • Improve the content, structure, and performance of our website. • Analyse visitor behaviour in aggregate to understand how our site is used (only with your consent). • Comply with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL). We do not sell, rent, or share your personal data with third parties for marketing purposes.

Our website uses cookies — small text files stored on your device — to improve your experience and measure site performance. We use Google Analytics 4 (GA4) to collect anonymised usage statistics. GA4 is only activated after you provide explicit consent through our cookie banner. If you decline, no analytics data is collected. You may withdraw your consent at any time by clearing your browser's local storage or cookies for shuraka.com.sa. You may also opt out of Google Analytics globally at https://tools.google.com/dlpage/gaoptout.

Contact form submissions are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes. Analytics data collected through Google Analytics is retained for 14 months by default, in accordance with GA4 settings.

Under the Saudi Personal Data Protection Law (PDPL) and other applicable regulations, you have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data where there is no legal basis for retention. • Withdraw consent for analytics tracking at any time. To exercise any of these rights, please contact us at [email protected].

Our website uses the following third-party services that may process data on our behalf: • Google Analytics 4 — website analytics (activated only with consent) • EmailJS — contact form delivery • Amazon CloudFront — content delivery network for static assets Each of these services operates under its own privacy policy. We encourage you to review them independently.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Shuraka Business Solutions & Training King Abdulaziz District, Riyadh, Saudi Arabia Email: [email protected] Phone: +966 11 5027765